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US Cellular Service and Rate Plans
Rates as low as $19 per month
Chicago-based U.S. Cellular Corporation (AMEX: USM) is a super-regional wireless company, serving 5.7 million customers in 189 markets in 26 states. With 2005 service revenues of $2.83 billion, U.S. Cellular maintains one of the industry’s highest levels of customer satisfaction by emphasizing customer support, quality network coverage and comprehensive range of wireless products and services. The company is an active corporate citizen through charitable contributions, award-winning community relations programs and associate volunteer activities.
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Founded in 1983, U.S. Cellular and its nearly 8,100 associates are focused on total customer satisfaction, delivering excellent customer service, offering customers great products and services, and generating profitable growth for the company’s investors.
In 2005, U.S. Cellular added 477,000 new customers to its network. The company also reported an eight percent increase in operating revenues to $3 billion.
U.S. Cellular continues to grow and expand into new markets; most recently, the company enhanced service in Lincoln and Omaha, Neb. by expanding coverage through the eastern and central parts of the state. As part of the same acquisition, the company also began providing service in Eastern Kansas. Other recent expansions include St. Louis, Oklahoma City, Okla. and Portland, Maine.
U.S. Cellular provides its customers with superior support through its five state-of-the-art Customer Care Centers (CCC). These are located in Tulsa, Okla.;
Cedar Rapids, Iowa; Waukesha, Wis.; Knoxville, Tenn; and Bolingbrook, Ill. U.S. Cellular also operates 340 retail locations nationwide and has more than 1,200 agent partners.
U.S. Cellular is the nation's sixth-largest wireless service carrier, serving 5.7 million customers in 26 states. The Chicago-based company operates on a customer satisfaction strategy, meeting customer needs by providing a comprehensive range of wireless products and services, superior customer support and a high-quality network.
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